Payment Policy

Thank you for choosing Tickcrafts for your online shopping needs. Our Payment Policy is designed to provide you with a clear understanding of how we handle payments on our website. Please review the following information, and feel free to contact our customer support if you have any questions.

1. Accepted Payment Methods

We accept the following payment methods for online purchases:

PayPal: You can choose to pay with your PayPal account for a secure and convenient transaction.

2. Payment Security

Your payment security is of utmost importance to us. We use industry-standard encryption technologies to protect your sensitive information during the checkout process.

3. Order Confirmation

Upon successful completion of your payment, you will receive an order confirmation email. This email will include details of your purchase, including the items ordered, the total amount paid, and the billing and shipping information provided during the checkout process.

4. Currency

All transactions are processed in CAD, and any conversion fees are the responsibility of the customer.

5. Billing Information

Please ensure that the billing information provided during the checkout process matches the information associated with your payment method. Inaccurate information may result in order processing delays or payment rejections.

6. Payment Authorization

By placing an order on our website, you authorize Tickcrafts to charge the designated amount to the payment method provided. In the event of order modifications or cancellations, refunds will be issued to the original payment method.

7. Failed Transactions

If your payment is not successfully processed, please review the billing information provided and ensure that the payment method has sufficient funds. If issues persist, contact your bank or financial institution for further assistance.

8. Returns & Refunds Policy

Please refer to our Returns & Refunds Policy page for information on returns and refunds.

9. Contact Information

If you have any questions or concerns regarding our Payment Policy, please contact us at:

  • Address: No. 70 Ke Ve Street, Dong Ngac Ward, Bac Tu Liem District, Hanoi City, Vietnam, 100000
  • Phone: +84 777559811
  • CA Warehouse: 90 Spinnaker Way, Concord, Ontario, L4K 2P6, Canada
  • CA Phone: (289) 304-7625
  • Working Hours: Monday - Friday: 9 a.m. - 6 p.m.
  • Email: [email protected]