Privacy Policy

Thank you for choosing Tickcrafts for your online shopping needs. We value the trust you place in us and are committed to protecting your privacy. Please read our Privacy Policy carefully to understand how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

1.1 Personal Information

We may collect personal information, such as your name, email address, shipping address, and payment details, when you place an order or create an account on our website.

1.2 Automatically Collected Information

We may also gather information about your device and browsing behavior automatically, using cookies and similar technologies. This information includes IP addresses, browser type, device type, and pages visited on our website.

2. How We Use Your Information

2.1 Order Processing

We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

2.2 Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.

2.3 Analytics

We use analytics tools to understand how visitors interact with our website, improve our services, and enhance the user experience.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.

4. Data Security

We implement security measures to protect your personal information. We use encryption, secure socket layer technology (SSL), and other industry-standard practices to safeguard your data.

5. Your Choices

5.1 Opt-Out

If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions included in each communication or by contacting us directly.

5.2 Access and Update

You have the right to access and update your personal information. If you have an account on our website, you can log in to review and modify your account details.

6. Compliance with Laws

We may disclose your information to comply with legal obligations, enforce our site policies, or protect ours or others' rights, property, or safety.

7. Contact Information

If you have any questions or concerns regarding our Privacy Policy, please contact us at:

  • Address: No. 70 Ke Ve Street, Dong Ngac Ward, Bac Tu Liem District, Hanoi City, Vietnam, 100000
  • Phone: +84 777559811
  • CA Warehouse: 90 Spinnaker Way, Concord, Ontario, L4K 2P6, Canada
  • CA Phone: (289) 304-7625
  • Working Hours: Monday - Friday: 9 a.m. - 6 p.m.
  • Email: [email protected]