Terms & Conditions

Welcome to Tickcrafts. Please read these terms and conditions carefully before using our website or making a purchase. By accessing or using this website, you agree to be bound by these terms and conditions.

1. General Information

1.1 Acceptance of Terms

By accessing and using our website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

1.2 Amendments

We reserve the right to modify, update, or revise these terms and conditions at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these terms regularly to stay informed of any updates.

2. Use of the Website

2.1 User Account

To access certain features of the website or make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.

2.2 Prohibited Activities

You agree not to engage in any activity that may disrupt or interfere with the proper functioning of the website. This includes, but is not limited to, unauthorized access to our systems or networks, use of automated systems, and any attempt to interfere with the availability of our website.

3. Product Information and Pricing

3.1 Product Descriptions

We strive to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, images, or other content on the website are error-free.

3.2 Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products or services without prior notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of products or services.

4. Ordering and Payment

4.1 Order Acceptance

Your order is an offer to buy our products. We reserve the right to accept or reject any order for any reason, including but not limited to the availability of products, errors in product information, or errors in the order process.

4.2 Payment

Payment for orders is processed through our secure payment gateway. You agree to provide current, complete, and accurate purchase and account information. You are solely responsible for any fees, including taxes, associated with your purchase.

5. Shipping and Delivery

Please refer to our Shipping Policy page for information on shipping and delivery terms.

6. Returns and Refunds

Please refer to our Returns & Refunds Policy page for information on returns and refunds.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Tickcrafts and is protected by copyright and other intellectual property laws.

8. Limitation of Liability

In no event shall Tickcrafts be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of our products.

9. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:

  • Address: No. 70 Ke Ve Street, Dong Ngac Ward, Bac Tu Liem District, Hanoi City, Vietnam, 100000
  • Phone: +84 777559811
  • CA Warehouse: 90 Spinnaker Way, Concord, Ontario, L4K 2P6, Canada
  • CA Phone: (289) 304-7625
  • Working Hours: Monday - Friday: 9 a.m. - 6 p.m.
  • Email: [email protected]